The new Mac agent is currently rolling out across the territories and expected to be available to all customers by end of the week. Just like Windows Agent 10.10, Macs using Take Control with the TeamViewer engine will support the new more robust protocols from TeamViewer.Īltogether, RMM Agent 3.6.0 for Mac is an example of SolarWinds MSP’s commitment to a great Mac experience by both delivering parity with our Windows agent features, and delivering timely Apple native support. Lastly Agent 3.6.0 includes support for new APIs in TeamViewer 15. Our installer will determine the correct package to install. We expect to have those ready in the near future, but the core Agent is ready today.įor technical reasons, the Agent is not a Universal 2 binary, so if you use Migration Assistant to transfer from an Intel Mac to and Apple Silicon Mac, please reinstall the RMM Agent to ensure the native version is used. Some add-on features like AV will run in Rosetta 2 compatibility. Another important change is that Agent 3.6.0 includes native support for Macs with new Apple Silicon processors.
